Allergy Disclaimer Policy:
At Goldi, we prioritize the well-being and safety of our valued users, including those with allergies. We are committed to facilitating a seamless and enjoyable food delivery experience. However, it is essential to understand that Goldi operates as a third-party delivery app, and we do not have control over the food preparation or ingredients used by the restaurants we partner with. Therefore, we have implemented the following Allergy Disclaimer Policy:
1. Third-Party Restaurants:
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Goldi partners with a diverse range of restaurants to offer a wide selection of food options to our users.
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We do not own or operate any of these restaurants, and we do not have direct control over their kitchens or food preparation processes.
2. Allergy Information:
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We strive to provide allergy and ingredient information for the menu items available on our platform, sourced directly from the restaurants.
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However, it is crucial to recognize that the accuracy and completeness of this information rely on the restaurants' disclosures.
3. User Responsibility:
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Users with allergies must exercise personal responsibility when placing orders through Goldi.
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It is the responsibility of the user to inform themselves about potential allergens in the food they wish to order.
4. Special Dietary Needs:
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While we endeavor to work with restaurants to cater to special dietary needs, we cannot guarantee an allergen-free environment.
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Cross-contamination may occur during food preparation, even when special instructions are provided.
5. Clear Communication:
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We encourage users with allergies to communicate their dietary requirements clearly during the order process.
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Users can utilize the special instructions section or communicate directly with the restaurant when placing an order.
6. Allergic Reactions:
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Goldi is not liable for any allergic reactions or health issues that may arise from the consumption of food ordered through our platform.
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Users with allergies assume full responsibility for their food choices and any potential health risks.
7. Updated Information:
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Goldi makes efforts to keep menu and allergen information as up-to-date as possible.
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However, users should be aware that restaurants may modify their menus or ingredients, impacting allergen information.
8. Consult a Healthcare Professional:
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Users with severe allergies or medical conditions should consult with a healthcare professional before ordering food from any restaurant.
Conclusion: As a third-party delivery app, Goldi endeavors to provide a convenient platform for users to access a variety of restaurants and cuisines. We value the safety and satisfaction of our users, especially those with allergies. Nevertheless, we emphasize that users with allergies must exercise caution and make informed decisions regarding their food choices. Goldi does not assume liability for any allergic reactions or health issues resulting from the consumption of food ordered through our platform. We encourage users to communicate clearly with the restaurants and exercise personal responsibility to ensure a safe and enjoyable dining experience.