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The Next Frontier in Personalized Guest Services

  • Writer: Narda Malakzad
    Narda Malakzad
  • Jun 2
  • 1 min read

As founders and guests, we've seen the surge in personalization — curated sleep experiences, spa menus, aromatherapy, and beyond. Thoughtful touches that show guests they're seen and valued.

But where does personalization create the greatest impact — and how do you measure its ROI?


For us, the answer is clear: Food & Beverage.

  • 50%+ of travelers have dietary restrictions or food aversions

  • Guests make 2–4 food decisions every day

  • Dining is deeply personal and emotional

Yet, menus stay static, staff scramble for answers, and guests with dietary needs face stress and uncertainty. It doesn’t have to be this way.


Enter Goldi.


Goldi personalizes the dining experience using your existing menus — no tech integrations, no extra burden on staff. Guests simply scan a QR code, select their needs, and instantly see what works for them — including modified dishes they’d never discover otherwise.

For guests:

-Stress-free dining

- Expanded choice

- A joyful on-premises experience


For hotels & restaurants:

-More on-premises dining

- Higher check sizes

- Measurable ROI & guest loyalty

-Streamlined operations


In a world where personalization is the new standard, menu personalization is the fastest path to impact and revenue— and to making every guest feel at home.

Let’s keep asking the right questions. Let’s keep building solutions that truly serve.

Curious about how Goldi could unlock revenue growth and ROI for your F&B?

Let’s connect.

 
 
 

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